@book{10377,
	author = {Madrid Perez Iris Raquel},
	title = {Servicio al cliente del area de caja Banco Atlantida  / },
	publisher = {Universidad de San Pedro Sula, },
	year = {2015.},
	address = {Honduras, San Pedro Sula :},
	url = {https://drive.google.com/open?id=0BwkeKKAhXnTOc3o4T3ozME4tcW8}
}