@book{10408,
	author = {Gomez Lainez Felix Enrique},
	title = {Oficial de servicio al cliente servicio de comunicaciones Claro HND / },
	publisher = {Universidad de San Pedro Sula, },
	year = {2015.},
	address = {Honduras, San Pedro Sula :},
	url = {https://drive.google.com/open?id=0BwkeKKAhXnTOWThjWEVQSm91QTQ}
}