@book{10474,
	author = {Pineda Romero Lilian Aracely},
	title = {Oficial  de servicio al cliente en telefonía celular Celtel S. A.de C. V  / },
	publisher = {Universidad de San Pedro Sula, },
	year = {2015.},
	address = {Honduras, San Pedro Sula :},
	url = {https://drive.google.com/open?id=0BwkeKKAhXnTOanZOMFY3eDhOTG8}
}