@book{10475,
	author = {Coello Castillo Gina Lizeth},
	title = {Servicio al cliente en Banco Atlantida S.A / },
	publisher = {Universidad de San Pedro Sula, },
	year = {2015.},
	address = {Honduras, San Pedro Sula :},
	url = {https://drive.google.com/open?id=0BwkeKKAhXnTOaU4wZGw2T1FZQVE}
}