@book{11511,
	author = {Cáceres Flores Lorena Carolina},
	title = {Community manager Grupo Opsa / },
	publisher = {Universidad de San Pedro Sula, },
	year = {2016.},
	address = {Honduras, San Pedro Sula :},
	url = {https://drive.google.com/open?id=0BwkeKKAhXnTOakh6NXpDcEFON1U}
}