@book{11850,
	author = {Banegas Mejía Keyla Xiomara},
	title = {Coordinadora de atención y servicio al cliente de la empresa Editorial Santillana /},
	publisher = {Universidad de San Pedro Sula, },
	year = {2016.},
	address = {Honduras, San Pedro Sula : },
	url = {https://drive.google.com/file/d/0BwkeKKAhXnTOWHNPUWhGQmJPa3M/view?usp=sharing}
}