TY - BOOK AU - Hutchins, Greg. TI - Taking care of business / : How to become more efficient and effective using ISO 9000 SN - 0-939246589 U1 - 389.6 PY - 1994/// CY - Estados Unidos de Norte América, PB - Omneo KW - BUSINESS-NEGOCIOS KW - MARKETING-MERCADEO KW - ADVERTISING-PÚBLICIDAD ER -