@book{12362,
	author = {Mejia Linares, Cindi Banesa},
	title = {Propuesta de estrategia de fidelización de clientes de USAP-Promotora Educativa, S. A. de C. V. / },
	publisher = {Universidad de San Pedro Sula, },
	year = {2016.},
	address = {Honduras, San Pedro Sula :},
	url = {https://drive.google.com/open?id=0BwkeKKAhXnTOWFJQUzVaanFSZ1U}
}