@book{12537,
	author = {Ocampo Hernandez, Thara Sedric},
	title = {Manual de atención al cliente en la empresa Cemcol Comercial S. A  /},
	publisher = {Universidad de San Pedro Sula, },
	year = {2017.},
	address = {Honduras, San Pedro Sula : },
	url = {https://drive.google.com/open?id=0BwkeKKAhXnTORkJ5cWRyWUYwV2c}
}