@book{12944,
	author = {Sarmiento Villanueva, Emy Samara},
	title = {Manual de servicio al cliente para la agencia de viajes Travel Diunsa S. A. de C. V. /},
	publisher = {Universidad de San Pedro Sula, },
	year = {2018.},
	address = {Honduras, San Pedro Sula : },
	url = {https://drive.google.com/open?id=1mW7cTpdDOAenOl9WhHFIWpTsnuaAZmhz}
}