@book{14980,
	author = {Valle Garcia, Adriana Jasmin},
	title = {Manual de protocolos de comunicación para clientes y personal de Smart Buy /},
	publisher = {Universidad de San Pedro Sula, },
	year = {2023},
	address = {Honduras, San Pedro Sula : },
	url = {https://drive.google.com/open?id=1lcWjJBH_xj7LX4pXe-XgEnniBnwQSVAx}
}
