@book{6584,
	author = {Cantatero Muñoz, David Jonathan },
	title = {Supervisor de servicio al cliente de la empresa Alcance  /
                                                                                                                                                                     },
	publisher = {Universidad de San Pedro Sula, },
	year = {2013.},
	address = {Honduras, San Pedro Sula :},
	url = {https://drive.google.com/open?id=0BwkeKKAhXnTOTnVlNjR5RTNDU1U}
}