@book{7040,
	author = {Maldonado Banegas, Cindy Paola },
	title = {Manual de servicio al cliente y cultura turística Easy Sky / },
	publisher = {Universidad de San Pedro Sula, },
	year = {2012.},
	address = {Honduras, San Pedro Sula :},
	url = {https://drive.google.com/open?id=0BwkeKKAhXnTOUTNTNnRCeEdUbTg}
}
