@book{7440,
	author = {Alcerro Benitez, Ariel Assir  },
	title = {Servico al cliente en Best Western Gran Hotel Sula / },
	publisher = {Universidad de San Pedro Sula, },
	year = {2003.},
	address = {Honduras, San Pedro Sula :},
	note = {Monografía en Bodega}
}