@book{9554,
	author = {Paz Ramirez, Elvin Josue },
	title = {Propuesta de mejoras de Helpsdesk Gildan Activewear / },
	publisher = {Universidad de San Pedro Sula, },
	year = {2015.},
	address = {Honduras, San Pedro Sula :},
	url = {https://drive.google.com/open?id=0BwkeKKAhXnTOaDhKMjBpRGlpUzQ}
}