@book{9563,
	author = {Castellanos Torres, Daniam Ali},
	title = {Administration y sistematizatión de documentos Helpdesk IT / },
	publisher = {Universidad de San Pedro Sula, },
	year = {2014.},
	address = {Honduras, San Pedro Sula :},
	url = {https://drive.google.com/open?id=0BwkeKKAhXnTOMHRscVVNMUsxZUU}
}