@book{9782,
	author = {Prieto Yanes, Dacyl Andrea },
	title = {Servicio al cliente en Indura Beach & Golf Resot /},
	publisher = {Universidad de San Pedro Sula, },
	year = {2014.},
	address = {Honduras, San Pedro Sula :},
	url = {https://drive.google.com/open?id=0BwkeKKAhXnTOSXJUOF9UeDZRZ1k}
}