000 00600nam a22001817a 4500
003 OSt
005 20161115095716.0
008 030206s2002 ck 000 0 spa d
020 _a0070267685
040 _cOst
082 0 4 _221
_a650
_bH377
100 1 _a.
_918
245 0 0 _aBusiness process improvement /
_bThe breakthrough strategy for total quality, productivity and competitiveness
_cH. J. Harrington
260 _aNew York
_bMcGraw Hill
_c1991
300 _a274 p.
650 0 4 _2LEMB
_xNEGOCIOS
_xADMINISTRACIÓN
_xCAMBIO ORGANIZACIONAL
_xPERFECCIONAMIENTO-OCUPACIONAL
_91376
942 _2ddc
_cBK
999 _c11936
_d11936