000			00687nam a22001817a 4500
003			OSt
005			20161124140057.0
008			161117b xxu||||| |||| 00| 0 eng d
020			_a0449907058
040			_cOSt
082			_a658.402 _bB943
100			_91379 _aByham, William C.
245			_aZapp / _bThe lightning of empowerment how to improve productivity, quality, and employee satisfaction _cWilliam C.Byham
260			_aNew York, _bFawcett Columbine _c1988.
300			_a197 p.
650			_xADMINISTRATION-ADMINISTRACIÓN _xSTAFF ADMINISTRATIÓN-ADMINISTRACIÓN DE PERSONAL _xCONMAND ABILITY-APTITUD DE MANDO _xWORK MEASUREMENT-MEDICIÓN DEL TRABAJO _91380
942			_2ddc _cBK
999			_c12058 _d12058